Last updated: 24 October 2026
This website, sofiaeckholt.com, is run by Sofía Eckholt Caffese, a visual artist based in Brisbane, Australia. This policy explains what personal information is collected when you visit the site, contact the studio or buy a work, and how it is used.
What information is collected
- When you buy: your name, email, phone (optional), billing and shipping address, and the details of your order.
- When you write through the contact form: your name, email and the content of your message.
- When you browse: technical data such as your browser, device, approximate location and the pages you visit, collected through cookies.
Card details are entered directly into the payment provider’s secure form. They are never seen or stored by this website.
How it is used
- To process and deliver your order, including arranging a shipping quote for artworks.
- To reply to your enquiries about artworks, commissions or orders.
- To send order confirmations and service emails.
- To understand how the site is used and to show relevant content on social media, only where cookies are accepted or permitted.
Your information is never sold.
Who it is shared with
Only with the services needed to run the shop:
- WooPayments (powered by Stripe) and Afterpay, to process payments.
- Brevo, to send order and contact emails.
- Couriers (such as Australia Post or PACK & SEND), to deliver your order.
- Meta (Facebook and Instagram), through the Meta pixel and product catalogue, to measure visits and show the shop on Instagram.
- Google reCAPTCHA, to protect the contact form from spam.
Some of these providers store data outside Australia, under their own privacy policies.
Cookies
The site uses cookies to keep your cart working, remember preferences, measure visits and support social media features. You can block or delete cookies in your browser settings; the cart and checkout may not work without them.
How long it is kept
Order records are kept for as long as required for tax and accounting purposes. Contact messages are kept only as long as needed to answer them.
Your choices
You can ask to see, correct or delete the personal information held about you, or ask to stop receiving emails, by writing to art@sofiaeckholt.com. If you are not satisfied with the response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).
Contact
Sofía Eckholt Caffese — Brisbane, Queensland, Australia
art@sofiaeckholt.com